Legal

Privacy Policy

Last updated: [DD Month YYYY] — placeholder date, update whenever this policy changes

Template notice: This is a general-purpose starting template, not legal advice. Before publishing, have it reviewed by a qualified lawyer familiar with the data protection laws of the countries you serve (e.g. UAE PDPL, Saudi PDPL, and any other GCC or international rules that apply to your business), and fill in every bracketed placeholder with your real company details.

1. Who We Are

This website is operated by [Your Company's Full Legal Name] ("Senhai", "we", "us"), a company registered at [Registered Business Address], trade license / registration number [License Number]. If you have questions about this policy, contact us at [[email protected]].

2. Information We Collect

When you submit our quote request form, contact us via WhatsApp, or otherwise reach out, we may collect:

Your name, email address, and phone/WhatsApp number
Your country or city, and details about your project (door quantity, material preference, opening size, timeline, and any photos or messages you choose to send us)
Technical information collected automatically when you visit our site, such as your IP address, browser type, device type, and pages viewed, via cookies and analytics tools

3. How We Use Your Information

To respond to your quote request and communicate with you about your project
To prepare and send you pricing, product information, and (where you've agreed to receive them) marketing updates
To operate, maintain, and improve this website
To measure and improve our Google Ads and marketing campaigns, including through remarketing
To comply with legal obligations

4. Cookies & Analytics

We use Google Analytics (GA4) and Google Ads conversion tracking to understand how visitors use this site and to measure advertising performance. These tools use cookies and similar technologies. You can learn more about how Google handles data in this context at Google's Privacy Policy. You can control or disable cookies through your browser settings.

5. Third-Party Service Providers

We share information with service providers who help us run this business, which may include:

Our form/lead-management provider (e.g. Formspree or similar), to receive and store your quote requests
WhatsApp / Meta, when you choose to contact us via WhatsApp
Google, for website hosting-adjacent tools, analytics, and advertising
Shipping and logistics partners, once an order is confirmed

Some of these providers may process data outside of your home country. We take reasonable steps to ensure your information is handled securely wherever it is processed.

6. Data Retention

We retain quote requests and related communications for as long as reasonably necessary to respond to your enquiry, fulfill an order, meet legal or accounting obligations, and resolve any disputes — typically no longer than [X years — confirm your retention period].

7. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to withdraw consent to marketing communications at any time. To exercise these rights, contact us at [[email protected]].

8. Children's Privacy

This website and our services are intended for adults making purchasing decisions for their homes. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.

10. Contact Us

Questions about this policy? Email us at [[email protected]] or message us on WhatsApp.